Terms of service

Terms of Service – DUM Studio

Welcome to DUM Studio. By accessing or using our website https://dumstudio.in, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these terms.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Any breach of these Terms may result in immediate termination of services.

2. Product Information & Availability

  • All products displayed on the website are subject to availability.

  • We reserve the right to limit the quantities of any products or services.

  • Product images are for reference only; actual colours may slightly vary due to screen resolution and lighting.

3. Pricing & Payments

  • All prices are listed in INR (₹).

  • Prices are subject to change without prior notice.

  • We accept online payments and Cash on Delivery (COD), subject to availability.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to:

    • Incorrect pricing or product information

    • Payment issues

    • Suspected fraud or misuse

  • In such cases, any amount paid will be refunded as per our refund policy.

5. Shipping & Delivery

  • Estimated delivery timelines are provided at checkout and may vary based on location.

  • Delays caused by logistics partners, weather conditions, or unforeseen circumstances are beyond our control.

  • DUM Studio is not liable for delays once the order is dispatched.

6. Returns, Refunds & Exchanges

  • Returns and refunds are governed by our Refund & Return Policy.

  • Customers are advised to review the policy before placing an order.

7. User Responsibilities

  • You agree to provide accurate and complete information while placing orders.

  • You must not use our website for any unlawful or unauthorized purpose.

  • Any misuse, hacking attempts, or fraudulent activity will result in legal action.

8. Intellectual Property

  • All content on this website including logos, designs, images, text, and graphics are the property of DUM Studio.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Third-Party Services

  • Our website may contain links or integrations with third-party services (payment gateways, shipping partners).

  • DUM Studio is not responsible for the content, policies, or practices of third-party websites or services.

10. Limitation of Liability

  • DUM Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our maximum liability shall not exceed the value of the purchased product.

11. Termination

  • We reserve the right to suspend or terminate access to our website without notice if these terms are violated.

12. Governing Law

  • These Terms of Service shall be governed and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts.

13. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.

  • Continued use of the website after changes constitutes acceptance of the updated terms.

14. Contact Information

For any questions regarding these Terms of Service, contact us at:
📧 support@dumstudio.in